23. 03. 2020 | Back to news overview

Actual information about our services

We are always here for you and wish you to manage the whole situation without any complications.

First of all we would like to express our support at least in this way for your work in this difficult situation. At the same time, we would like to add that we not only observe, but also fully respect all regulations of state authorities, including sanitary and health institutions, and we have adapted our functioning, especially the cancellation of all personal visits.

On the other hand, even in this emergency situation, we would like to assure you that the OncotypeDX test can still be ordered.

Our service is still working as follows:

·       In case you have a patient for testing, please contact us as usual by email: jaroslav.vrtena@xeneo.cz

·       all details regarding the processing and sending of the sample will be carried out under our increased supervision, including constant monitoring of the situation regarding the functioning and compliance with all hygiene principles  by the courier service

·       our capacities are now fully focused on checking the delivery of the sample to the laboratory for testing and sending the test result as quickly as possible so that the doctor has all the information needed for adjuvant treatment on time

We would like to ask you if you have any problems with ordering the OncotypeDX Test contact us at phone number:  +420 728 872 103.

We firmly believe that we will succeed in coping with the overall situation and wish you to manage the whole situation without any health complications.

If you have any questions, we are always at your disposal.